At Grupo Nevado, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Spanish data protection laws.
The controller responsible for processing your personal data is:
Grupo Nevado
Edificio Slalom II
Calle los Pinos 4
Sierra Nevada, Granada, Spain
Email: contact@gruponevado.es
Phone: +34 644 82 58 89
Website: https://gruponevado.es/
We may collect and process the following categories of personal data:
Identification data (name, surname)
Contact data (email address, phone number)
Reservation and booking details
Communication data (messages sent via contact forms, email, or WhatsApp)
Technical data (IP address, browser type, device information)
Your personal data is processed for the following purposes:
Managing inquiries and responding to messages
Processing reservations and providing accommodation services
Managing contractual and pre-contractual relationships
Improving our website, services, and user experience
Complying with legal and regulatory obligations
The processing of your personal data is based on:
Your explicit consent
The execution of a contract or pre-contractual measures
Compliance with legal obligations
Legitimate interest in improving our services and communications
Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or tax obligations. Once no longer required, data will be securely deleted.
Grupo Nevado does not sell or share personal data with third parties, except when required by law or when necessary to provide our services (such as payment processors or booking platforms), always under strict data protection agreements.
No international transfers of personal data are carried out. If such transfers become necessary in the future, they will be conducted in compliance with applicable data protection regulations.
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data
Restrict or object to processing
Request data portability
You may exercise these rights by sending a written request to contact@gruponevado.es, including proof of identity.
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) if you believe your data protection rights have been violated.
Grupo Nevado implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or destruction.
This website uses cookies to improve user experience, analyze traffic, and offer personalized content. Detailed information about the use of cookies can be found in our Cookie Policy.
Grupo Nevado reserves the right to modify this Privacy Policy at any time to reflect legal or operational changes. Any updates will be published on this page.
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
Email: contact@gruponevado.es
Phone: +34 644 82 58 89